Children’s Advice & Support Service (CASS)

The Children’s Advice and Support Service (CASS) provides a single point of contact for professionals and members of the public who want to access support or raise concerns about a child.

We want to keep all children and young people in Birmingham safe from harm.  If you are concerned about a child please contact CASS who will listen, assess your concerns and can take action if a child is at risk.

Contact details

Monday to Thursday: 8:45am to 5:15pm
Friday: 8:45am to 4:15pm
Telephone: 0121 303 1888

Emergency out-of-hours

Telephone: 0121 675 4806

 To report a concern about a child or to request support for a child or family – click here